Excelmerchandise Reviews

Excelmerchandise has an overall rating of 2.1 based on 26 reviews. Customer feedback on Excelmerchandise is mixed.

2.1/5.0

26 reviews

5 Stars

0

4 Stars

4

3 Stars

5

2 Stars

7

1 Star

10

All Excelmerchandise Reviews (26)
patti_Rivas85
May 31, 2026
"Customization felt limited"
I was hoping for more ways to customize things, but the options felt limited. It just didn’t give me enough choices to really make it feel like my own.
AliceMay
April 30, 2026
"Tracking went nowhere and I couldn’t reach a person"
I ordered from excelmerchandise.com and the tracking was useless. It would either not update at all or just show the same status for days, so I had no real idea where my package was. What made it more annoying was the lack of any actual human contact—everything felt automated, and I couldn’t get a straight answer from a real person. After checking several times and still being left in the dark, I’m frustrated. I don’t think I’d order from them again if this is how delivery and support are handled.
hello_william387
April 29, 2026
"I ordered from excelmerchandise.com and, to be..."
I ordered from excelmerchandise.com and, to be fair, the items did eventually arrive and they were fine. But the delivery took way longer than I expected, and the tracking barely updated, so I kept having to check on it myself. What really annoyed me was that the terms seemed to change from what I thought I was agreeing to when I ordered, which made the whole thing feel even more frustrating. I probably wouldn’t order again if I needed something quickly.
THOMAS
April 22, 2026
"I reached out to support about an issue..."
I reached out to support about an issue I was having, they didn’t help much at first. I was kind of frustrated, though to be fair, they were polite and did try to point me in the right direction.
CLARK
April 15, 2026
"It was okay, shipping was kind of long"
I mean, it’s not bad or anything, just sort of regular stuff. The shipping took a while more than I was expecting, so that was a little annoying. But the item itself is fine, just not like wow amazing or anything.
LEW
April 11, 2026
"Overall it was okay, but I do regret..."
Overall it was okay, but I do regret not factoring in extra time because the proof took longer than I expected. Everything worked out, but the wait was a bit frustrating.
RubenHasson_25
April 07, 2026
"Felt completely ignored trying to get a refund"
I asked for a refund weeks ago and still haven’t gotten anything back. Every time I try to follow up, the replies take forever or don’t really answer my question. It feels like I’m being ignored, and the whole process has been way more frustrating than it needed to be.
BARTKOWIAK
March 29, 2026
"I ordered in bulk thinking it would make..."
I ordered in bulk thinking it would make everything easier, but nope... of course it didn’t. The order showed up late, and when I finally opened everything, about half the sizes were wrong. I just kept thinking, “How did this even happen?” Definitely not the smooth experience I was hoping for.
JOHNSON
March 29, 2026
"I was close to placing an order..."
I was close to placing an order, but I don’t know, something about the site just didn’t make me feel completely comfortable. I couldn’t really find enough info that made the brand seem reliable, so I ended up backing out. It might be totally fine, but I wasn’t confident enough to trust it with my money.
Joe-trainor
March 23, 2026
"Prices are Okay, not Amazing"
I felt like some of the prices were fair, but a few things seemed a Bit too high for what they were. Not terrible overall, just not the best deals Everywhere
ida.Hampton
March 20, 2026
"Print was faded, faded right out of the bag"
I ordered a hoodie the print looked faded as soon as I took it out of the bag. Like faded, faded. Some of the edges were a little blurry too, which made the design look different from the preview. The hoodie itself was okay and shipping was fine, but I’m just not happy with the print quality.
KimNicole_49
March 15, 2026
"Pretty good selection and easy enough to find stuff"
I was browsing Excelmerchandise and the selection was better than I expected. There were quite a few options, and I didn’t have to spend forever trying to find the kind of items I was looking for

A few sections could be a little easier to sort through, but it still felt like they had a decent variety instead of just repeating the same products over and over
I’d give it 4 stars overall since the range is solid, even if it’s not totally perfect. I’d probably check the site again next time I need something similar
DavidLee_79
March 12, 2026
"Packaging was alright, but could’ve been better"
My order from Excelmerchandise got here on time, so that part was fine. The packaging was kind of just okay though, the box had this dent on one side, and the tape looked like it was barely hanging on in one corner.

Luckily nothing was damaged or anything like that, so I can’t complain too much. I just think they could use a sturdier box or put a little more padding inside. Not awful, just one of those things that could be improved.
Kathy_dunford81
February 28, 2026
"Return policy felt a bit too strict"
The return rules felt a little too strict for me, haha. It just seemed like more hassle than it was worth, so I probably wouldn’t go through the process again
ralph_Cherry98
February 27, 2026
"Got the wrong merch items"
I ordered two specific merch items , but what showed up wasn’t what I picked . One was the wrong size , and the other had the wrong design . I reached out to support , but it took a while to hear back and the issue still never really got fixed . frustrating , and I don’t think I’ll order again
LABEAU
February 24, 2026
"Hard to use and honestly frustrating"
I tried using excelmerchandise.com a while back, maybe late last month or the month before, and it just wasn’t a great experience. The pages were loading really slowly for me, and even trying to find basic product details felt like I had to click around way more than I should have.
The mobile layout was what really got annoying. Everything felt kind of cluttered, and I kept going back and forth trying to figure out what was actually in my cart. After messing with it for a bit, I ended up giving up before placing the order
MAY
February 20, 2026
"Fine order, but the wait was annoying"
The order itself was okay, but it took longer than they originally said it would. I don’t mind waiting a little, but the delay got frustrating, especially when it felt like I was just getting generic automated updates instead of a real answer from someone.
David_naranjo76
February 18, 2026
"Minimum Order Was Ridiculous"
I was just trying to grab a couple of things, nothing crazy, and then I saw the minimum order amount. it felt insanely high for what I needed. Like, why do I have to basically stock my entire house just to check out? I got annoyed and ended up leaving without buying anything.
MaggieRose_56
February 15, 2026
"I ordered from excelmerchandise.com and it was pretty..."
I ordered from excelmerchandise.com and it was straightforward. They answered what I asked and didn’t overcomplicate anything.

One reply took a little longer than I expected, so I’d say 4 stars. Still a good experience overall.
hello_john105
February 13, 2026
"Response Took a Little Longer Than Expected"
I did hear back from customer service, but it took longer than I was hoping. Once they finally replied, the help was fine and they answered my questions. Overall, I’d say it was an okay experience, but the slow response would make me a bit hesitant to rely on them if I needed help quickly.

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